PRIVACY POLICY

Belamo Studio
Last updated: October 2026

1. INTRODUCTION

At Belamo Studio, we value your privacy and are committed to handling personal information responsibly, transparently and securely.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, complete our contact form, communicate with us or engage our creative services.

It also explains how we use cookies, website analytics and third-party services, as well as the rights available to individuals under applicable data protection legislation.

By using our website, you acknowledge that you have been informed of the practices described in this Privacy Policy. Where consent is legally required, it will be requested separately.

2. WHO WE ARE & DATA CONTROLLER

Belamo Studio is a creative design studio specialising in brand identity, graphic design, website design and creative communication.

We work with businesses, entrepreneurs and brands internationally, with a presence in Lisbon, Portugal, and West Africa.

Our legal entity is:
BELAMO, Société Unipersonnelle à Responsabilité Limitée (SARL)

Registered office: Dakar, Senegal (VDN, Mermoz Pyrotechnique, lot n°1)
RCCM: SN-DKR-2026-B-15348
NINEA: 013029724
Email: info@belamodesigns.com
For enquiries concerning personal data and privacy, you may contact us using the email address above.

The precise allocation of data-controller responsibilities, including any responsibilities arising from our operations in Portugal, will be determined in accordance with applicable data protection legislation.

3. PERSONAL DATA WE COLLECT

We collect personal information that you voluntarily provide when contacting Belamo Studio or requesting our services.

Through our contact form, this may include:

• Full name.
• Email address.
• Phone number or WhatsApp contact.
• Company or brand name.
• Country and city.
• Preferred language.
• Sector of activity.
• Website or social media profiles.
• Requested services.
• Brand or project vision and description.
• Preferred project delivery date.
• Other information voluntarily included in your enquiry.

During a professional collaboration, we may also process information necessary for project management, communication, commercial proposals, invoicing and service delivery.

Certain technical information may be collected when you access our website, including:

• IP address.
• Browser and device information.
• Operating system.
• Pages visited and website interactions.
• Referring website or traffic source.
• Cookie identifiers and preferences.
• Website performance and usage information.

The technical information collected depends on the website configuration, enabled services and your cookie preferences.

We ask that you do not submit sensitive personal information through our contact form unless it is necessary and we have expressly requested it.

4. HOW WE COLLECT PERSONAL DATA

We may collect personal data through the following channels:

Information provided directly
When you complete our contact form, send an email, communicate with our studio or engage our services.

Professional collaboration
When you provide project materials, contact details, business information or other information necessary to deliver an agreed service.

Automatic website collection
When technical information is collected through website functionality, cookies, analytics or other technologies.

Third-party services
When information is processed through integrated services such as Google Analytics or Google Maps, depending on the website configuration and your privacy choices.

5. PURPOSES & LEGAL BASIS FOR PROCESSING

Belamo Studio processes personal data for specific, legitimate business purposes.

These may include:

• Responding to enquiries and contact form submissions.
• Understanding project requirements.
• Preparing commercial proposals and quotations.
• Communicating with prospective and existing clients.
• Managing professional collaborations.
• Delivering agreed creative services.
• Processing invoices and maintaining business records.
• Maintaining website functionality and security.
• Understanding website performance and visitor interactions.
• Complying with applicable legal obligations.

Where the General Data Protection Regulation (GDPR) applies, the legal basis for processing depends on the specific purpose and circumstances.

Relevant legal bases may include:

Pre-contractual measures and contract performance
Where processing is necessary to respond to a request for services, prepare a proposal at the individual’s request or perform an agreed contract.

Legal obligations
Where information must be processed or retained to comply with applicable accounting, tax or other legal requirements.

Legitimate interests
Where processing is necessary for legitimate business interests, such as maintaining website security, preventing misuse or managing professional communications, provided these interests are not overridden by applicable individual rights.

Consent
Where consent is required, including for certain non-essential cookies, analytics technologies or optional processing activities.

Where processing relies on consent, individuals may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

6. CONTACT FORMS & PROJECT ENQUIRIES

Our contact form allows visitors to submit information about themselves, their businesses and their creative projects.

Fields marked as required must be completed for the enquiry to be submitted.

Other fields are optional and help us understand the request more effectively.

The information submitted is used to:

• Review and understand your enquiry.
• Identify the services relevant to your project.
• Contact you regarding your request.
• Prepare and communicate a commercial proposal where appropriate.
• Organise subsequent communications relating to a potential collaboration.

Submitting a contact form does not automatically establish a contractual relationship with Belamo Studio.

A service agreement is established according to the conditions described in our Terms & Conditions.

We do not treat the submission of a project enquiry as automatic consent to receive unrelated marketing communications.

7. DATA SHARING & THIRD-PARTY PROVIDERS

Belamo Studio does not sell personal data to third parties.

We may share limited personal information with external service providers when necessary for the operation of our website, business administration or delivery of agreed services.

Depending on the services used, recipients may include:

• Website hosting and technical infrastructure providers.
• Email and communication service providers.
• Website development and maintenance providers.
• Google services integrated into the website.
• Professional advisers or service providers involved in authorised business activities.
• Public authorities where disclosure is required by law.

We seek to limit the information shared to what is reasonably necessary for the relevant purpose.

Where required by applicable law, appropriate contractual and organisational safeguards must be established with service providers that process personal data on our behalf.

8. INTERNATIONAL DATA TRANSFERS

Belamo Studio operates internationally, with activities connected to Portugal and Senegal.

Depending on how our operations and technical systems are organised, personal data may be accessed, processed or transferred across national borders.

Certain third-party services may also involve processing outside the country in which the visitor is located.

Where personal data subject to the GDPR is transferred outside the European Economic Area, applicable international data transfer requirements must be respected.

Any necessary safeguards will depend on the destination, the recipient, the nature of the processing and the relevant legal requirements.

Information about the safeguards applicable to a specific transfer may be requested by contacting info@belamodesigns.com.

9. WEBSITE HOSTING & SECURITY

Our website uses hosting and technical infrastructure services to make its content and functionality available online.

The website may process technical information necessary to deliver pages, maintain connectivity, detect errors and support security measures.

Belamo Studio recognises the importance of protecting personal information against unauthorised access, accidental loss, alteration, disclosure or misuse.

We aim to apply appropriate technical and organisational security measures based on the nature of the information and the risks involved.

However, no internet-based system or electronic communication method can guarantee absolute security.

Where a personal data breach occurs, Belamo Studio will assess and fulfil any notification or other obligations required under applicable law.

10. GOOGLE SERVICES & ANALYTICS

Our website uses Google Analytics and Google Maps.

These services may involve the collection or processing of technical information, subject to their configuration and the applicable privacy and consent requirements.

10.1 Google Analytics
We use Google Analytics to better understand how visitors interact with our website.

Analytics information may help us:

• Understand website traffic and usage patterns.
• Identify frequently visited pages.
• Evaluate website performance.
• Improve navigation and user experience.
• Identify areas where our website can be improved.

Depending on the configuration, Google Analytics may process technical identifiers, device and browser information, website interactions and other usage data.

Where consent is required for analytics cookies or related technologies, these must not be activated before the visitor provides the necessary consent.

Visitors may decline analytics cookies or withdraw their consent through the website’s cookie preference mechanism.

More information about Google’s data practices is available in Google’s Privacy Policy.

10.2 Google Maps
Our website uses Google Maps to provide location-related functionality.

When a Google Maps integration is activated, Google may receive technical information, such as an IP address, device information and interactions with the embedded map.

The processing of this information is subject to Google’s applicable privacy terms and the technical configuration of the integration.

Where legally required, Google Maps functionality involving non-essential tracking or access to information on a visitor’s device will be activated only after the necessary consent has been obtained.

More information is available in Google’s Privacy Policy.

11. COOKIES & CONSENT MANAGEMENT

Our website uses cookies and may use similar technologies to support website functionality and understand visitor interactions.

Cookies are small files or identifiers that websites may store on or access from a visitor’s device.

Depending on the website configuration, cookies may fall into the following categories:

Strictly Necessary Cookies
These support essential website functionality, security or the operation of privacy preferences.

Where legally permitted, strictly necessary cookies may operate without prior consent.

Analytics Cookies
These help us understand how visitors use our website and assess its performance.

Our website uses Google Analytics for this purpose.
Where consent is required, analytics cookies are used only after the visitor has provided valid consent.

Third-Party Cookies and Technologies
Certain integrated services, including Google Maps, may use cookies or similar technologies.

Their operation depends on the integration, the visitor’s choices and applicable legal requirements.

Cookie Consent
Our website includes a cookie consent banner through which visitors can make choices about non-essential cookies.

Visitors should be able to accept or reject non-essential cookies and change their preferences in accordance with applicable law.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Visitors may also manage or delete cookies through their browser settings.

Disabling certain technologies may affect some optional website functionality.

The specific cookies, providers, purposes and retention periods applicable to our website should be made available through our cookie information or consent interface.

12. DATA RETENTION

Belamo Studio retains personal data only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal obligations.

The appropriate retention period depends on the type of information and its purpose.

Relevant considerations include:

• Whether an enquiry remains active.
• Whether a professional collaboration has been established.
• Whether information is required for project delivery or ongoing support.
• Applicable accounting, tax or contractual obligations.
• The need to establish, exercise or defend legal claims.
• Applicable legal retention requirements.

When personal information is no longer required and no legal obligation justifies its continued retention, it should be securely deleted or anonymised, as appropriate.

Specific retention periods for contact enquiries, project records, accounting information, technical logs and analytics data must be determined according to the actual processing activities and applicable legal requirements.

13. YOUR DATA PROTECTION RIGHTS

Depending on the applicable data protection legislation and the circumstances of the processing, individuals may have the following rights:

Right of Access
To request information about personal data held about them and obtain a copy where legally applicable.

Right to Rectification
To request correction of inaccurate personal information or completion of incomplete information.

Right to Erasure
To request deletion of personal data where the relevant legal conditions are met.

Right to Restriction of Processing
To request that certain processing activities be restricted in circumstances provided by law.

Right to Object
To object to certain processing activities, including processing based on legitimate interests, where applicable.

Right to Data Portability
To receive certain personal data in a structured, commonly used and machine-readable format where the legal requirements are met.

Right to Withdraw Consent
To withdraw consent at any time where consent is the legal basis for processing.

Right to Lodge a Complaint
To submit a complaint to a competent data protection supervisory authority where applicable.

Individuals who wish to exercise their rights may contact:

info@belamodesigns.com

We may request information reasonably necessary to verify the identity of the person making a request.

Requests will be assessed and answered in accordance with applicable legal requirements.

Where the GDPR applies, individuals may also have the right to lodge a complaint with a competent supervisory authority, including Portugal’s Comissão Nacional de Proteção de Dados (CNPD), where appropriate.

14. EXTERNAL WEBSITES & THIRD-PARTY LINKS

Our website may contain links to external websites, social media platforms or third-party services.

These external websites operate independently and may apply their own privacy policies, terms and data processing practices.

Belamo Studio does not control the privacy practices of third-party websites.

We encourage visitors to review the relevant privacy policies before submitting personal information through external platforms.

15. CHANGES TO THIS PRIVACY POLICY

Belamo Studio reserves the right to review and update this Privacy Policy to reflect changes in our website, services, business practices or applicable legal requirements.

Any updated version will be published on our website with its corresponding revision date.

Where additional notice or consent is legally required, we will take the necessary steps before implementing the relevant changes.

We encourage visitors to review this Privacy Policy periodically.

16. CONTACT & LEGAL INFORMATION

For questions about this Privacy Policy, the handling of personal information, or the exercise of privacy rights, please contact:

Belamo Studio

Portugal — Independent Professional Activity

Location: Lisbon, Portugal
Legal status: Self-employed / Independent Professional (Trabalhadora Independente)
Portuguese Tax Identification Number (NIF): 266494200

Senegal — Registered Company
Legal entity: BELAMO, Société Unipersonnelle à Responsabilité Limitée (SARL)
Registered office: VDN, Mermoz Pyrotechnique, Lot No. 1, Dakar, Senegal
RCCM: SN-DKR-2026-B-15348
NINEA: 013029724

General Contact</span>
Email: info@belamodesigns.com

© 2026 Belamo Studio. All rights reserved.

(ATELIER) BELAMO