PROVISIONS OF SERVICES
Belamo Studio
Last updated: October 2026
1. ACCEPTANCE OF TERMS
By accessing or using the Belamo Studio website, submitting an enquiry through our contact form, or engaging our creative services, you acknowledge these Terms & Conditions.
Submitting a contact form does not constitute a service agreement or an obligation to purchase our services.
A contractual collaboration begins when the client accepts a commercial proposal and the required initial payment has been confirmed, unless otherwise agreed in writing.
By proceeding with payment, the client confirms their acceptance of these Terms & Conditions and acknowledges our Privacy Policy.
If you do not agree with these terms, please refrain from using our services.
2. ABOUT BELAMO STUDIO
Belamo Studio is a creative design studio specialising in brand identity, graphic design, website design and creative communication.
Our services are available to businesses, entrepreneurs and brands internationally.
We operate remotely, with a presence in Lisbon, Portugal, and West Africa.
Our working languages are English, French and Portuguese.
3. SERVICES
Belamo Studio provides the following creative services:
3.1 Brand & Visual Identity
• New logo and visual identity development.
• Rebranding and visual identity refreshes.
• Typography, colour palettes and graphic systems.
• Brand identity applications and supporting visual assets.
3.2 Website Design & Development
• Landing pages.
• Multi-page websites.
• UX/UI design, wireframes and interactive prototypes.
• Responsive website development.
• Copywriting and basic search engine optimisation (SEO).
Belamo Studio currently develops new websites only. Redesigning or rebuilding existing websites is not included in our standard website services.
3.3 Design on Demand
• Social media design.
• Marketing and communication materials.
• Business cards, newsletters, flyers, stickers and large-format print designs.
• PowerPoint presentations.
• One-off or ongoing creative design support.
Services are provided according to the scope, deliverables and conditions established in each commercial proposal.
Any service or deliverable not expressly included in the approved proposal is considered additional work and may require a separate quotation.
4. ENQUIRIES, PROPOSALS & PROJECT CONFIRMATION
Clients may submit a project enquiry through the Belamo Studio contact form.
Information provided through the form is used to understand the client’s needs, project requirements, desired services and preferred timeline.
Following an initial assessment, Belamo Studio may provide a tailored commercial proposal outlining the project scope, deliverables, pricing and estimated timeline.
All quotations remain valid for 15 calendar days from their date of issue.
After this period, Belamo Studio reserves the right to review and adjust the proposed pricing, scope or availability.
A project is officially confirmed once the proposal has been accepted and the initial payment has been received.
Belamo Studio is not required to begin work or reserve production time before payment confirmation.
5. PRICING & PAYMENT CONDITIONS
Unless otherwise agreed in writing, projects are paid in two instalments:
• 70% of the total project value upon acceptance of the commercial proposal.
• 30% of the total project value upon final delivery.
Work begins only after the initial payment has been confirmed.
The final payment becomes due upon final delivery, according to the approved proposal.
Additional services, revisions or deliverables outside the original project scope may be invoiced separately.
Belamo Studio reserves the right to suspend work or withhold final deliverables while outstanding payments remain unpaid, subject to applicable law.
Any applicable taxes, payment fees or additional charges will be specified in the commercial proposal or invoice.
6. PROJECT TIMELINES & DELIVERY
Project timelines depend on the nature, complexity and scope of the requested services.
An estimated delivery schedule will be communicated before the project begins.
Delivery dates are estimates unless expressly agreed as binding deadlines in writing.
The client acknowledges that project timelines depend on timely communication, delivery of necessary materials, feedback and approvals.
Belamo Studio cannot be held responsible for delays resulting from incomplete information, late client responses, changes to the approved scope or circumstances beyond its reasonable control.
Where such delays occur, delivery dates may be adjusted accordingly.
7. CLIENT RESPONSIBILITIES
To ensure an efficient collaboration, the client agrees to provide all necessary information and materials required for the project.
This may include:
• Business information, brand positioning and service descriptions.
• Existing logos, brand guidelines and visual assets.
• Written content, images and other relevant materials.
• Access credentials or technical information where required.
• Timely feedback, decisions and approvals.
The client is responsible for ensuring that all materials supplied to Belamo Studio are accurate, lawful and authorised for use.
Belamo Studio is not responsible for copyright infringements or third-party claims arising from materials supplied by the client without the necessary permissions.
8. PROJECT DELAYS & REACTIVATION FEES
Belamo Studio values clear communication and mutual commitment throughout the creative process.
If a project remains on hold for more than 45 consecutive calendar days due to pending client feedback, approvals, required information or materials, an additional fee equivalent to 30% of the total project value will apply before work can resume.
This fee reflects the disruption to project scheduling, resource allocation and the additional coordination required to reactivate the project.
The client will be informed of the applicable reactivation fee before work resumes.
Any revised delivery schedule will depend on Belamo Studio’s availability.
This provision applies subject to mandatory applicable law.
9. REVISIONS, APPROVALS & ADDITIONAL WORK
Each project includes the deliverables and revision arrangements expressly defined in the approved commercial proposal.
Belamo Studio does not provide unlimited revisions unless specifically agreed in writing.
Requests involving substantial changes to the approved creative direction, additional deliverables or modifications beyond the agreed scope may require a separate quotation.
Clients are responsible for carefully reviewing all submitted deliverables, including text, spelling, dates, contact details, visuals and technical information.
Once a deliverable has been formally approved and finalised, further changes are not included in the original project price.
Any modifications requested after approval may result in additional fees and revised delivery dates.
This does not exclude corrections or remedies required under applicable law.
10. CANCELLATION & REFUNDS
If a client decides to cancel a project after its confirmation, payments already made are non-refundable to the extent permitted by applicable law.
Any work completed, services performed, or expenses incurred up to the cancellation date remain billable.
Where applicable, outstanding amounts relating to completed work or committed expenses may become payable.
In situations where a cancellation or client dissatisfaction results from a failure demonstrably attributable to Belamo Studio, a partial or full refund may be granted upon the presentation of supporting evidence or documentation substantiating the claim.
Each case will be assessed individually, taking into account the specific circumstances, services provided, and responsibility established, without prejudice to the client’s statutory rights.
Belamo Studio reserves the right to suspend or terminate a collaboration in the event of persistent non-payment, serious breach of contractual obligations, or unlawful conduct, subject to applicable law.
Any mandatory cancellation, withdrawal, or refund rights remain unaffected.
11. WEBSITE DESIGN & DEVELOPMENT
Website projects follow a structured creative and technical process, which may include:
1. Initial briefing and project requirements.
2. UX/UI design and wireframes.
3. Visual mockups and interactive prototypes.
4. Client review and approval.
5. Website development.
6. Testing, final adjustments and launch.
The specific stages, functionality and deliverables are determined by the approved proposal.
Belamo Studio develops responsive websites intended to provide a consistent experience across common devices and screen sizes.
The client is responsible for reviewing and approving website content and functionality before launch.
Any new functionality, additional pages or significant structural changes requested outside the approved scope may be quoted separately.
12. WEBSITE HOSTING
Hosting is mandatory for every website developed by Belamo Studio under its standard website offering.
The hosting fee is fixed at €35 per year.
Clients may choose to pay for one, two or three years in advance.
Hosting fees are separate from website design and development fees unless expressly included in the approved proposal.
Hosting must be renewed before the end of the paid hosting period.
If the hosting fee is not paid by the renewal date, the website will be taken offline until payment is received.
The client is responsible for ensuring that hosting payments are made on time to avoid interruptions.
Any additional hosting-related services not included in the standard arrangement may be quoted separately.
Clients may choose to migrate their website to another hosting provider, and additional fees may apply for migration services provided by Belamo Studio.
13. WEBSITE MAINTENANCE & POST-LAUNCH SUPPORT
Every website developed by Belamo Studio includes 15 days of post-launch support at no additional cost.
This initial support period covers:
• Bug fixes.
• Clarifications.
• Minor adjustments related to the delivered website.
Following this period, clients may subscribe to a separate monthly website maintenance package.
The website maintenance package requires a mandatory minimum commitment of 3 consecutive months. By subscribing to this service, the client agrees to maintain the subscription and fulfill the corresponding payment obligations throughout the initial 3-month period.
The maintenance package includes:
• WordPress, plugin and theme updates.
• Security monitoring and spam protection.
• Performance checks.
Automated backups with 30-day retention.
• Multilingual functionality and broken-link checks.
• Light content support, including minor text edits, image replacements and menu updates.
• Email support with a response target of 1–2 business days.
• Emergency support for critical website issues.
Maintenance services do not include new features, major redesigns, new page templates, new content creation, translations or advanced SEO services.
These services are quoted separately.
Maintenance fees, billing periods and any additional conditions will be established in the relevant maintenance proposal or agreement.
After the initial 3-month commitment, continuation, renewal or cancellation of the maintenance service will be subject to the conditions established in the maintenance agreement and applicable law.
14. COPYWRITING & SEO
Copywriting and basic SEO are included in Belamo Studio’s standard website proposals.
These services aim to ensure that website content is clear, consistent and structured for search engine visibility.
Basic SEO does not constitute a guarantee of search engine rankings, website traffic, sales or business performance.
Advanced SEO strategies, ongoing optimisation campaigns and additional content production are not included unless expressly agreed in writing.
15. INTELLECTUAL PROPERTY & OWNERSHIP
All original concepts, preliminary designs, illustrations, layouts, graphic elements, proposals and creative materials developed by Belamo Studio remain the intellectual property of Belamo Studio or their respective rights holders until the applicable rights have been transferred.
Unless otherwise agreed in writing, ownership of the final approved deliverables transfers to the client upon full payment of the project.
This transfer applies only to the final deliverables expressly included in the approved proposal and to the rights Belamo Studio is legally entitled to transfer.
Preliminary concepts, rejected proposals, unused designs, working files and creative materials not included in the final deliverables remain the property of Belamo Studio unless otherwise agreed.
(Example prototype UX-UI)
Third-party materials, fonts, software, plugins, stock images and other licensed assets remain subject to their respective licences and ownership conditions.
No intellectual property transfer takes place before full payment.
16. PORTFOLIO & PUBLICATION RIGHTS
Belamo Studio retains the right to showcase completed projects and final creative work in its professional portfolio, website, social media and promotional communications, subject to confidentiality obligations and any written restrictions agreed with the client.
This may include displaying visual identities, website designs, graphic materials and other completed deliverables.
Clients, vendors, platforms and other third parties are not authorised to reproduce, publish, present, distribute or commercially promote Belamo Studio’s proprietary designs, preliminary concepts or portfolio materials without the necessary permission.
This restriction applies to online publications, social media, printed materials, third-party platforms and promotional campaigns.
Unauthorised use may result in appropriate legal action.
17. CONFIDENTIALITY & PERSONAL DATA
Belamo Studio treats non-public business information, project materials and confidential information shared during a collaboration with appropriate confidentiality.
Confidential information will not be intentionally disclosed to unauthorised third parties, except where disclosure is necessary to provide agreed services, authorised by the client or required by law.
Personal data submitted through the website, including names, email addresses, telephone numbers and project information, is processed in accordance with our Privacy Policy and applicable data protection legislation.
The Privacy Policy provides further information about how personal data is collected, used, stored and protected, and how individuals may exercise their data protection rights.
18. THIRD-PARTY SERVICES & EXCLUSIONS
Unless otherwise agreed in writing, Belamo Studio’s proposals do not include:
• Domain name purchases or renewals.
• Photography or videography.
• Paid advertising campaigns.
• Third-party subscriptions or licences not expressly included.
• Services or deliverables outside the approved project scope.
Belamo Studio may recommend external service providers or third-party tools when appropriate.
Third-party services are governed by their own contractual terms, licences, pricing and privacy policies.
Belamo Studio is not responsible for the independent acts, omissions or services of third-party providers beyond its legal or contractual responsibilities.
19. WEBSITE USE
The Belamo Studio website must be used for lawful purposes only.
Users must not:
• Violate applicable laws or regulations.
• Attempt to access restricted systems, accounts or data without authorisation.
• Interfere with the website’s operation, security or functionality.
• Reproduce or misuse protected website content without permission.
• Submit fraudulent, misleading or unlawful information.
Belamo Studio reserves the right to take appropriate measures against misuse of its website, subject to applicable law.
20. THIRD-PARTY LINKS
The Belamo Studio website may contain links to third-party websites or platforms.
These links are provided for information or convenience.
Belamo Studio does not control the content, availability, security or privacy practices of external websites.
Accessing third-party websites is subject to their respective terms and policies.
21. LIMITATION OF LIABILITY
Belamo Studio makes reasonable efforts to provide its services professionally and in accordance with the approved project scope.
However, Belamo Studio does not guarantee specific commercial results, revenue, audience growth, search engine rankings or other business outcomes arising from the use of its creative deliverables.
Website functionality and performance may also depend on external hosting infrastructure, third-party software, plugins, integrations and services.
Belamo Studio is not responsible for delays, failures or losses caused by circumstances beyond its reasonable control, except where liability cannot lawfully be excluded.
Nothing in these Terms & Conditions excludes or limits liability that cannot be excluded or limited under applicable law.
22. CHANGES TO THESE TERMS
Belamo Studio reserves the right to update these Terms & Conditions to reflect changes in its services, business practices or legal requirements.
The most recent version will be published on the website.
Changes to website terms apply from their stated effective date.
Changes to the contractual conditions of an already confirmed project will not apply retroactively without the necessary agreement or legal basis.
23. GOVERNING LAW & DISPUTES
These Terms & Conditions and all client service agreements are governed by the applicable laws of Portugal and Senegal, depending on the nature of the contractual relationship and the relevant legal jurisdiction.
Any disputes arising from the use of this website or the provision of Belamo Studio’s services shall fall under the jurisdiction of the competent courts of Lisbon, Portugal, or Dakar, Senegal, as applicable and subject to mandatory legal provisions.
Nothing in these Terms & Conditions limits any mandatory consumer protection rights or jurisdictional protections available under applicable law.
The parties are encouraged to seek an amicable resolution to any dispute before initiating formal legal proceedings.
24. CONTACT & LEGAL INFORMATION
For questions regarding these Terms & Conditions, our services or an ongoing collaboration, please contact:
Belamo Studio
Portugal — Independent Professional Activity
Location: Lisbon, Portugal
Legal status: Self-employed / Independent Professional (Trabalhadora Independente)
Portuguese Tax Identification Number (NIF): 266494200
Senegal — Registered Company
Legal entity: BELAMO, Société Unipersonnelle à Responsabilité Limitée (SARL)
Registered office: VDN, Mermoz Pyrotechnique, Lot No. 1, Dakar, Senegal
RCCM: SN-DKR-2026-B-15348
NINEA: 013029724
General Contact</span>
Email: info@belamodesigns.com
© 2026 Belamo Studio. All rights reserved.